At Your IV Drip Lab, we value your time and ours. To ensure smooth scheduling and provide the best service, we have the following policies.
Your IV Drip Lab Policies & Procedures
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Your IV Drip Lab Service Agreement
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Thank you for choosing Your IV Drip Lab for your hydration and wellness needs. Please carefully review the following service agreement outlining our policies and terms of treatment for both mobile services and our IV Suite.
Good Faith Assessment Requirement
Before any treatment is rendered, all clients must complete a Good Faith Assessment with our provider to determine their eligibility for IV therapy. This assessment ensures that treatment is appropriate and safe based on the client’s medical history and current health status.
Right to Refuse Treatment
Your IV Drip Lab reserves the right to refuse treatment to any individual at our sole discretion. This includes, but is not limited to, clients who:
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Are deemed medically inappropriate for treatment.
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Exhibit signs of intoxication or impairment.
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Display disruptive or inappropriate behavior.
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Fail to complete the required Good Faith Assessment.
Mobile IV Therapy Policies
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For clients receiving IV therapy at their preferred location:
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A safe, clean, and accessible environment must be provided for treatment.
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Clients must be present at the scheduled appointment time.
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Cancellations or rescheduling requests must be made at least 48hours in advance to avoid cancellation fees.
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If the location is deemed unsuitable for treatment upon arrival, the appointment may be canceled at the nurse’s discretion.
IV Suite Policies
For clients receiving IV therapy at our IV Suite:
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Appointments are required; walk-ins are not guaranteed service.
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Clients must arrive on time. A 15-minute grace period is provided, after which the appointment may be rescheduled or canceled.
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Any cancellations or rescheduling must be made at least 48 hours in advance.
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Guests accompanying clients are limited to one person per appointment.
Administration & Safety
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IV treatments are prepared and administered by Registered Nurses (RNs) following strict aseptic techniques to ensure client safety and minimize infection risk.
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Clients must disclose any known allergies, medical conditions, or medications prior to receiving treatment.
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While IV therapy is generally safe, clients acknowledge the potential risks, including bruising, irritation at the injection site, or other mild side effects.
Acknowledgment & Consent
By receiving services from Your IV Drip Lab, you acknowledge and agree to the policies outlined in this service agreement. You understand the necessity of the Good Faith Assessment, the possibility of treatment refusal based on provider discretion, and the importance of adhering to mobile and IV Suite policies.
Should you have any questions regarding this agreement, please contact us before your appointment.
Your IV Drip Lab looks forward to providing you with safe and effective IV therapy!
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Privacy Policy​
We respect your privacy and are committed to protecting your personal information.
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Information We Collect: We collect personal information such as your name, email, shipping address, and payment details to process orders and provide a smooth shopping experience.
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How We Use Your Information: Your information is used for order processing, shipping, and customer support. We may also send occasional marketing emails if you’ve opted in.
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Data Security: We implement strict measures to safeguard your information against unauthorized access, loss, or misuse.
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Sharing Information: We do not sell, trade, or share your personal information with third parties except as necessary for payment processing and shipping.
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Cancellation Policy
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Appointments must be canceled or rescheduled at least 48 hours in advance. A 15-minute grace period is allowed for lateness; however, please contact us to inform us if you are running late. If we do not receive prior notice, we reserve the right to cancel the appointment after the grace period.
A 72-hour email reminder will be sent before your appointment to allow time for confirmation or necessary changes.
Cancellations made less than 48 hours before the appointment will result in the forfeiture of your deposit.
No-Call, No-Show appointments will be invoiced for the full cost of the scheduled service. The invoice must be paid before booking any future appointments.
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